Frequently Asked Questions
A list of our Frequently Asked Questions can be found in this folder.
You can reset your password by going to https://collabornation.net/user/password. This page can be found by going to the login page and going...
Supported Browsers CollaborNation supports these modern browsers on desktop and mobile platforms: Chrome - Latest stable release Safari - Latest...
We recommend keeping your browser up-to-date. Visit browsehappy.com for a current list.
An up-to-date browser will provide you with the best user experience when you take our courses. To check your browser...
For courses that use Flash, some browsers now require you to make Flash active (even though it says it is...
Rise is a course authoring tool that many companies use to design courses. They have a distinctive look to them...
Speed Test Check your Internet speed to determine how long it should take you to download and upload data from...
Yes. INSTRUCTIONAL DESIGN RESPONSE: Storyline 2 has several built-in features to help our courses meet disability requirements. We also add...
When watching a webinar or taking an online class, if the certificate does not pop up immediately upon completion, it...
Our courses can be accessed using your iPad, tablet and mobile phone, as well as your Mac computer. See below...
If the course does not move to the next slide, please contact our support line at 888-685-4440 or put a...
If a learner takes a test multiple times, only the most current score is displayed in reporting.
If you have tried to register into CollaborNation and the site is asking you to pay when you were told...
It's possible while taking a course to receive an error message: A fatal error has occured, communication with the server...
If you are stuck in this section (Part 2: Severe or Pervasive), you will need to contact us (888-685-4440) to...
If you have created a course in Rise or Articulate Storyline, and you need us to add that course to...
FROM THE ECE-TRIS KENTUCKY...
How the transcript appears If a VC/WK course is not passed or the learner withdraws after the course has begun:...
This course was not developed by CypherWorx. It was created either by your organization or by a third party. Because...
Attached is the visual reference guide to registering for the VTI. Use this for step by step instructions on how...