Learners in your site are able to set up Multi-Factor Authentication to secure their accounts. As a Site Administrator you may have an interest discovering which of your learners have enabled MFA themselves, as well as set requirements to add use MFA.
To access this page and make changes, go to Admin Tools > General > Multi-Factor Authentication.
This page contains two sections.
- Site Settings: A section to enable MFA requirements for all Learners or Site Admins.
- Learner List: A section to view the number of devices your enabled Learners have, and remove devices if they lost access to their device.
Site Settings
Site Settings allows you to enable MFA requirements for all Learners or for Site Admins.
When you turn on the MFA requirement for Learners or Site Admins, anyone in that group who hasn’t set up MFA will be prompted to do so the next time they log in. They won’t be able to take courses or access training until they complete the setup.
Note: This requirement only applies to learners who log in in with a username and a password. For users logging in via SSO through methods like the API, SAML, or OpenID Connect, you can use separate settings to require MFA after their SSO login.
Learner List
This section shows a list of all active learners on your site, including their name, email, and how many MFA devices they’ve added.
If a learner has at least one device set up, you'll see a Remove Devices button in the Actions column. This is useful if someone loses their device and can’t access their account.
