Troubleshooting

Troubleshooting browser issues
The browser is what you use to access CollaborNation on computer and your phone. This includes Internet Explorer, Chrome, Firefox, and Safari. Because all b...
Wed, 14 Feb, 2018 at 3:27 PM
How to allow pop-ups
A pop-up blocker is a program that prevents pop-ups from displaying in a user's browser. Some courses may have attachments that open in a new window,...
Wed, 14 Feb, 2018 at 2:49 PM
Enabling Flash
Adobe Flash Player may be required to view courses that are built in Flash. CollaborNation supports the latest stable release of Flash.  You may need...
Thu, 15 Mar, 2018 at 1:40 PM
Support Hours
Support for CollaborNation is available during normal business hours, which is Monday through Friday, 8:00 AM to 5:00 PM Eastern Time. The office is closed ...
Wed, 14 Feb, 2018 at 3:46 PM
Not receiving emails
Sometimes email falls through the cracks and doesn't make it to your inbox. Once the email is sent from our servers, we don't know what happens to...
Thu, 8 Feb, 2018 at 11:43 PM
Loading resources from CollaborNation's CDN
CollaborNation uses a service called a Content Delivery Network (CDN) to make the site faster. A CDN is used to deliver files to you that are closer to your...
Thu, 8 Feb, 2018 at 11:42 PM
Submitting feature requests for CollaborNation
Do you have an idea for a cool new feature for CollaborNation? This guide is here to help you understand how we keep track of feature requests as well as ho...
Wed, 24 Jan, 2018 at 3:10 PM