If you are stuck in a course and are unable to move forward, please try the following to troubleshoot:
- Make sure that all required aspects of the page has finished. This may include videos playing the full duration, listening to all audio, or interacting with everything on the page.
- Try going back a page in the course, then moving forward within the course.
- Try exiting the course and re-opening it.
- Try taking the course in another browser.
If the course still does not advance, please contact our support team at 888-685-4440 or submit a ticket and we will get back to you to resolve the issue.