When watching a webinar or taking an online class, if the certificate does not pop up immediately upon completion, it is most often because the course was not finished. Try opening the course again, choose to go where you left off to make sure the course is complete. The certificate announcement should then show up in green on the left hand side of the page. If it doesn't please contact us at (888)-685-4440 or submit a ticket for additional assistance.
My Certificate Doesn't Appear
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