Need help with CollaborNation? Our support team is available during normal business hours, Monday through Friday, from 8:00 AM to 5:00 PM Eastern Time.
How to Contact Support
- Submit a Ticket: You can contact us by submitting a support ticket. Tickets are monitored and are routed to the appropriate support specialist for review and response.
- Call Our Support Team: You can also contact our support team by phone at 888-685-4440.
- Live Chat Availability: At this time, we do not offer live chat support or agent chat services. If you need assistance, please submit a support ticket or call our support team.
Support Hours
Support is available Monday through Friday, 8:00 AM to 5:00 PM Eastern Time.
Our office is closed on the following United States holidays:
- New Year's Day - January 1
- Memorial Day - Last Monday in May
- US Independence Day - July 4
- Labor Day - First Monday in September
- Thanksgiving - Fourth Thursday in November
- Christmas - December 25
If a holiday falls on a Saturday, our office will be closed on the preceding Friday. If a holiday falls on a Sunday, our office will be closed on the following Monday.