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Knowledge base
General Information
About CollaborNation
4
System Requirements
Operations and Security
Accessibility
CollaborNation Administrative Overview
Troubleshooting
14
Troubleshooting browser issues
I have forgotten my email address or password
When I launch a course, it doesn't load
I can't advance to the next page in a course
The audio in a course won't play automatically
See all 14 articles
Course Catalog
1
Course Catalog
Learners
My Account
9
Registering a new account
Logging in to your account
Forgot your password or email
Change your email address or update your account
Changing your profile picture
See all 9 articles
Courses
11
Adding courses to your account
Using the course player
Taking notes in a course
Earning and viewing a certificate
Courses with expiration dates
See all 11 articles
Using CollaborNation
3
Accessing a resource
Participating in discussions
Print is too small to read
Administrators
Getting Started
1
Onboarding
Customize Your Site
5
Site Building
Registration Fields
Discussions
Resources
Public Catalogs
Manage Learners
8
Self-Registration
Add Learner
Bulk Add Learners
Invite Learners
Automatically manage your learners with Integrations
See all 8 articles
Create-A-Course
11
Create-A-Course Tutorial
Upload a PowerPoint or PDF to Create-A-Course
Adding audio narration to Create-A-Course
Upload a video to Create-A-Course
Adding new slides in Create-A-Course
See all 11 articles
Create Training
6
How to create SCORM courses and upload them to your site
What is SCORM (Sharable Content Object Reference Model)?
Learning Paths
SkillPathsâ„
Assessments
See all 6 articles
Surveys
3
Surveys
Survey Questions
Assign Surveys
Events
13
Creating an Event
Editing an Event
How to approve a pending individual to your event
Add attendees to an Event
Cloning an Event
See all 13 articles
Classrooms
9
Creating a Classroom
Adding Classroom Members and Managers
Classroom Events
Classroom Discussions
Classroom Resources
See all 9 articles
Assign Training
3
Course Assignments
Review Assignments
Assign courses automatically
Manage Training
6
Custom Certificates
Importing employee training taken outside of CollaborNation with Additional Training
Catalog Management
Categories Management
Clean Up Training
See all 6 articles
Credentials
3
Credential Management
Assign Credentials
Credential Documents
Reporting
9
Reporting
Custom Reports
What is the difference between passed and completed?
Running reports on learners
Exporting training records in Reporting
See all 9 articles
Reporting Groups
10
What are Reporting Groups?
Creating and editing Reporting Groups
Adding learners to Reporting Groups
Setting Administrators and Managers in Reporting Groups
Removing or moving learners from one Reporting Group to another
See all 10 articles
Notifications
2
Administering notifications
Notification Email Best Practices
Integrations
14
CollaborNation API
File Transfer
Add CypherWorx courses to your LMS
Revenue Share
Webhooks
See all 14 articles
Continuing Education Units
3
Continuing Education Units (CEUs)
View CEUs You Have Earned
Add IACET Accreditation Providers
Tags
4
Tag Creation
Tag Search
Tag Reporting
Tags in Learning Paths
Organizations
Corrections
5
Accessing certificates of completion for incarcerated learners
Attorney requests to obtain incarcerated learner certificates
ViaPath Education, Reentry, & Reintegration
Course Vetting Process for Correctional Facilities
Earning Points / Learn to Earn
Fire and EMS
4
Link to download and print the protocols
NYS EMS Collaborative Protocols Letter to Providers/Agencies
Registering instructions for Vital Signs Academy
Instructions for the Vital Signs Academy Webinar Quiz
NeighborWorks America
6
Logging into Neighborworks America eClassroom Express
Taking the quiz after an Interactive Webinar
NeighborWorks Interactive Webinar Trainings are not recorded
NeighborWorks America courses that cost $999
Contact NeighborWorks America
See all 6 articles
NeighborWorks Training Institute
1
NeighborWorks Training Institute
Office of Early Learning
4
Office of Early Learning Florida Certificate
DCF ID for Office of Early Learning Florida
CEUs for DCF Transcripts - Office of Early Learning Florida
University of Florida Lastinger Center Early Learning Health & Safety Modules
Out-of-School Time Professional Development
4
How do I save my work on a course activity PDF?
Taking classes through DIEEC: Delaware Institute for Excellence in Early Childhood
Good Neighbor Community Services: Maintain a current email address
Kentucky Registry (ECE-TRIS)
Save the Children
1
Save the Children CDA Access
Washington State Department of Early Learning
2
How do I get a STARS ID number?
School's Out Washington 30 Hour Training Homework & Webinar
Corrections
Requesting Certificates and Transcripts
1
How Site Admins Can Provide Training Records and Certificates for Attorneys
Tennessee Department of Corrections
0
Agents Only
Project RISE
5
Project Rise login instructions
Contact information for event registration
How to Print/View a Certificate in the Project Rise Site
If someone is denied access to a live event
YAS vs YEN